Provinces and municipalities implemented psychological containment services, through the voluntary work of professionals and non-professionals, to assist emotionally affected people, after almost two months of isolation and social distancing to slow the progress of the coronavirus pandemic.
In the province of Buenos Aires, one of the largest districts in the country, the Buenos Aires Ministry of Health made a website available (www.portal-coronavirus.gba.gob.ar) to respond to the mental health demands of the population, contain and make referrals to the free telephone service channel.
It is a virtual assistant that investigates levels of risk and need for accompaniment, in the context of the pandemic. The interaction begins once the person enters their age and their municipality of residence.
If necessary, the mental health assistant establishes a connection to a toll-free line, where callers can count on a team of health professionals who receive consultations, actively listen, accompany and assist in the referral to health care centers. the provincial network, and offers follow-up if necessary.
For his part Jujuy, Since the end of April, it has put into operation a youth social volunteer program aimed at assisting older adults, where more than a thousand young people answer calls from people who need support.
Meanwhile, the government of Black river also arranged a toll free to help and accompany older adults, while a group of 8 psychologists and psychologists of Neuquen and Río Negro provide free care to the population through WhatsApp, especially for those who do not have ongoing therapeutic treatment.
In Santa Fe, the municipality of Rosario enabled a telephone support network for older adults It already has 1,100 volunteers and receives an average of 110 calls a day.
In Cordova, the Social Cabinet of the Emergency Operations Center implemented the program “Seniors in Network“, a telephone support by trained personnel who attend consultations every day of the week.
In Mendoza, a series of services was deployed with the aim of assisting and giving responses to citizens: from a toll-free line that at its opening had 50 students from the last year of a medical degree and 20 psychologists from the National University of Cuyo, up to Another system that depends on the Directorate of Mental Health, dedicated specifically to healthcare professionals requiring advice.
saint Louis implemented a psychological support for people in compulsory quarantine per trip o Close contact with suspected cases of coronavirus: this is the # TeAcompaño initiative, a joint action of the Mental Health Policy Management program, the San Luis College of Psychologists and the civil association Psychologists Without Borders.
The objective of this healthcare service is to be able to be useful to people in the face of any emotional problem, which implies a listening and accompaniment service. It is especially intended for older adults, who are within risk groups, and may be affected by the crisis caused by the COVID-19 pandemic.
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