In the midst of the pandemic, and so that people have what they need without leaving home, the brand launched a virtual store on the online shopping site
Online platforms have become essential to get closer to customers. In this context, Ford announced the launch of the Official Ford Store in Mercado Libre for the sale of spare parts and accessories.
In this virtual space you will find a wide range of spare parts and accessories for Ford models, developed under strict quality standards and with a factory guarantee.
During the purchase process, the customer will receive online advice through operators of the official store that, together with Ford support, will answer all the questions asked in the publications.
Users can also check online with the chassis number or VIN of their Ford if the part is suitable for their vehicle.
Customers of the Official Ford Store in Mercado Libre will have the possibility of to receive spare parts during quarantine compulsory provided by the national government without leaving their home and, after quarantine, they may choose to withdraw the product at pick up points throughout the country, made up of the Ford dealer network and Quick Lane.
Ford in Mercado Libre: this is how the purchase is made.
Ford accompanies the community in the context of COVID-19 Since the beginning of the social distancing measures, in order to prevent the spread of the pandemic, Ford has generated actions to accompany the community in this challenging context.
Last month, Ford signed an agreement with the Argentine Red Cross, with immediate effectiveness, through which fleet units are made available to meet the mobility and transportation needs of volunteers and medical supplies.
In addition, Ford announced that it will initially produce 50,000 face shields at its Camaçari facilities in Bahia, Brazil, and Pacheco, in Argentina, to equip health professionals who work on the front line treating patients who have contracted the virus.
In turn, the mobility of the vehicles included in the essential activities will be ensured with the dealer workshops and the Quick Lane ® network, which will be providing support in advance.
These initiatives together with the launch of an online chat on the Ford Argentina and new platforms such as the exclusive site SomosResponsables and the launch of the Official Store in Mercado Libre, reaffirm Ford’s commitment to the community and its customers to provide them with a more agile and pleasant experience.
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