Banco Nación measures to change operations in branches

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The purpose of this action is to protect the health of employees and customers, maintaining the operational continuity of the entity’s business

In accordance with the provisions of the Crisis Committee, and in response to the existing pandemic situation, Banco Nación released a series of measures that modify branch operations.

They were taken with “in order to protect the health of employees and customers, maintaining the operational continuity of the Bank’s business, allowing the Organization to protect its reputation and its relationships with customers and suppliers “, indicates the entity in a statement.

Changes in branch operations

– Limit withdrawals at human ATMs. They can only attend operations over $ 30,000.

– Direct all the operations for granting personal loans to electronic channels.

– Establish the Contact Center as the only channel for dealing with complaints.

– Establish for customers with credit difficulties due to the context of the present scenario a special line with equal conditions and rate.

– Suspend the period of survival control.

– The measures are transitory and have a term of 30 days.

– On a permanent basis, Non-Presence Registration is enabled.

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